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Havering Library: IT Support & Software

Password Setup & Reset

Password set up or reset

Get access to your LSBU IT account, Moodle, Library account and email.

Please note: All passwords expire after 180 days so you will need to regularly re-set your password


Eduroam wi-fi icon

eduroam wi-fi network
Username: LSBU email address
Password: your LSBU password

Email Phishing Attacks

Microsoft One Drive

OneDrive is a web-based file storage system that provides 1 TB (Terabyte) of online storage space and is part of Microsoft Office 365.

Reducing your profile size

If you have received an amber warning, your Computer Profile is over 200MB. 

You need to move or delete certain files that you have stored on the university network.

IT Support at Havering FAQ

Student IT Accounts

Student IT Accounts

Your LSBU username and password gives you access to the following resources:


Printing on campus

Moodle VLE*

Campus PCs

Personal LSBU email account

Eduroam Wi-Fi

Online Library account*

Downloadable Software via My LSBU

Library e-resources Downloadable Assistive Technology Software

Please remember to keep your password secure - do not share it with friends or family. These resources are for your use only.

*There may be a 24hr delay following enrolment before access to the Library and the Moodle VLE are activated.

Free Software Downloads for Students

These links take you to Moodle and you must self-enrol on the site the first time you use it. Just click on:

Autodesk icon Matlab icon Microsoft Office 365 icon  
MindManager icon NVivo icon  


Assistive Technology Software for students wide

Find out more about the additional Library services for students registered with LSBU Disability & Dyslexia Support team

ClaroRead Plus icon

ClaroRead Plus

Literacy support software that can help with proofing, understanding and checking text onscreen. You can read any on-screen text out loud and enables scanned paper books and documents to be read aloud.

Available on all PCs across campus.

Dragon Software

Dragon is voice recognition software. You speak to the computer and it follows your commands allowing you to navigate the screen without the use of a mouse. Dragon can be used by anyone who would prefer to say their ideas as opposed to type them.

Available in all of our Assistive Technology Rooms.

MindManager icon


Mind mapping package with many uses; planning assignments and projects, exam preparation, collaborative working.
Also available to download and use on your own PC or laptop. Click on image above.

Available on all PCs across campus.

SuperNova icon


Screen-reading and magnification program for blind or partially sighted users.

Available in Assistive Technology Room 1 on level 3 East of the Perry Library.

Contact Us - IT Support at Southwark & Havering

IT Support Help desk at Southwark Campus

 Email us at:

 Phone: 020 7815 6678

IT Support at Havering Campus

 Email Ross Butler: 

 Phone: 020 7815 5981

Help Desk

 Phone: 020 7815 5982

Email FAQ

Password FAQ

Moodle FAQs

Perry Library

250 Southwark Bridge Road

London, SE1 6NJ

020 7815 6607

Student IT Support

1 West Helpdesk

Perry Library, Southwark Campus

020 7815 6678

Digital Skills Centre

The LSBU Business School,

 Borough Road, Southwark Campus

020 7815 6610

Havering Library

Goldcrest Way, Harold Wood

London, RM3 0BE

020 7815 5982