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Havering Library: IT Support & Software

Password Reset - January 2021

If you are struggling to reset your password please see 

Password Reset Support and Information


LSBU Campus Wi-Fi

eduroam wi-fi network
Username: LSBU email address
Password: your LSBU password

Email Phishing Attacks

Email Phishing Attacks

See our guidance below

Student IT Accounts

Student IT Accounts

Your LSBU username and password gives you access to the following resources:


Printing on campus

Moodle VLE*

Campus PCs

Personal LSBU email account

Eduroam Wi-Fi

Online Library account*

Downloadable Software

Library e-resources Downloadable Assistive Technology Software

Please remember to keep your password secure - do not share it with friends or family. These resources are for your use only.

*There may be a 24hr delay following enrolment before access to the Library and the Moodle VLE are activated.

Free Software Downloads for Students

Fully Licenced Software to Download
While you are an LSBU student you get selected licensed software for free, including Microsoft Office 365.
You can download these to your own suitable devices from our Software Downloads page.
Autodesk icon Matlab icon Microsoft Office 365 icon
MindManager icon NVivo icon

Assistive Technology Software for students

Do you want to know what Assistive Technology software is available on Campus?

Dragon Software

Dragon is voice recognition software. You speak to the computer and it follows your commands allowing you to navigate the screen without the use of a mouse. Dragon can be used by anyone who would prefer to say their ideas as opposed to type them.

Available in all of our Assistive Technology Rooms in the Perry Library.

SuperNova icon


Screen-reading and magnification program for blind or partially sighted users.

Available in Assistive Technology Room 1 on level 3 East of the Perry Library.

ClaroRead Plus icon

ClaroRead Plus

Literacy support software that can help with proofing, understanding and checking text onscreen. You can read any on-screen text out loud and enables scanned paper books and documents to be read aloud.

Available on all PCs across campus.

MindManager icon


Mind mapping package with many uses; planning assignments and projects, exam preparation, collaborative working.
Also available to download and use on your own PC or laptop. Click on image.

Available on all PCs across campus.

You can find out more about our services for students registered with the LSBU Disability & Dyslexia Support team on our Students with Disabilities page

Microsoft One Drive

OneDrive is a web-based file storage system that provides 1 TB (Terabyte) of online storage space and is part of Microsoft Office 365.

Reducing your profile size

Reducing your Profile Size

If you have received an amber warning, your Computer Profile is over 200MB. 

You need to move or delete certain files that you have stored on the university network.

Contact Us - IT Support at Southwark & Havering

Student IT Support 
Southwark Campus

 Email us at:

 Phone: 020 7815 6678

Student IT Support
Havering Campus

 Email us at:

 Phone: temporarily unavailable

Help Desk

 Phone: temporarily unavailable

Moodle FAQs

LSBU Library and Learning Resources Accessibility Statement

Perry Library

Student IT Support

Digital Skills Centre

Havering Library‚Äč