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LLR Home Perry Library Havering Library FAQs
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Student IT Support: Welcome

Service Update - Reduced online services due to ongoing IT network issues - for further information see Network Disruption Updates page

Are you struggling with IT? 

Can't login to your LSBU accounts? 

Just want to access your timetable on your phone?

We can help!

Student IT support can help to solve any problems that you might be having with your LSBU IT accounts...Moodle, email, Library. 

Have a look round our website and see if you can find the answer, check out our help sheets and if you still need us. 

Support is available online 7 days a week.

Wi-Fi at LSBU

Campus Wi-Fi

Students should connect their mobile devices to the Eduroam network.

Other wi-fi networks will not give you access to the library resources.

Username: your LSBU email address         Password: your LSBU password

Halls of Residence Wi-Fi

The Eduroam network should be used for laptop and mobile phones as this will give full access to library resources.

To connect a games console or smart TV you should use the LSBU_BYOD network.

Login details for this network are available from your halls reception staff.

Self-Service terminals

self-service terminalUse the self-service terminals in the Library for the following services:

  • Book Search
  • Reset Password
  • USB Printing
  • Book a Group Room
  • Top-Up Print Credit
  • Pay Library Fines
  • Events Booking
  • Librarian Appointments

Windows Accessibility Options

microsoft windows icon

Did you know you can alter the Accessibility Options on your Windows PC?

Did you know that in Windows 10 you can make onscreen text bigger and brighter? 

Did you know that you can change the mouse pointer and the cursor size? 

Have you heard of the Ease of Access Centre? 


You can find the Ease of Access Centre in Settings in Windows 10.  There you will find these tools and other options – magnify all or part of the screen, try different colour filters or high-contrast schemes, use Windows Narrator to have things read out to you. 

We can provide advice and introductory training on these accessibility tools, just ask at the help desk about booking an appointment.  You can also email us at

Visit this useful Youtube playlist for information on some of these tools

New Students 2021

Just starting out at LSBU?

See our New Student guide to help you get started.

Keyworth Laptop Cabinet

Currently unavailable

Laptop Loans

Self-Service laptop cabinet now available in the Keyworth Centre.

Click for more info

laptop cabinet in the keyworth centre


Laptops also available from the cabinet in Perry Library foyer.

Studying at Home Resources

Replacement Student ID Card

Lost your Student ID Card?

Cost £5

Collect from the Student Life Centre

LSBU Library and Learning Resources Accessibility Statement

Havering Library​

020 7815 5982